Coaching tied to real work.
Effective coaching is more than encouragement or reviewing a dashboard. It connects performance data with calls, opportunities, customer conversations, and one specific behavior the representative can practice next.
Coaching areas
- Discovery, qualification, recommendation, and objection handling
- Call reviews using a consistent rubric
- Follow-up quality and next-step discipline
- Pipeline ownership and opportunity strategy
- Individual goals and development priorities
- Manager coaching skills and performance conversations
Sales process training and rollout
I also lead working sessions when a team needs to adopt a new sales process, improve discovery, or put a revised management rhythm into practice. We work through real calls and scenarios, make room for questions, and leave with clear expectations people can use.
Sessions can be held remotely, on-site with your team, or by arrangement at my office.
Leadership experience
Eric has hired, developed, and led salespeople and managers across enterprise retail, consumer technology, B2B and B2C inside sales, sales development, customer success, and owner-operated businesses.